Privacy Policy for Petibles.com

Personal Information

Personal information is any information about you that can be used to identify you. This includes information about you as a person (such as name, address, and date of birth), your devices, payment details, and even information about how you use a website or online service.

In the event our site contains links to third-party sites and services, please be aware that those sites and services have their own privacy policies. After following a link to any third-party content, you should read their posted privacy policy for information about how they collect and use personal information. This Privacy Policy does not apply to any of your activities after you leave our site.

Information We Collect

Information we collect falls into one of two categories: “voluntarily provided” information and “automatically collected” information.

• Voluntarily Provided Information: Information you knowingly and actively provide us when using or participating in any of our services and promotions.
• Automatically Collected Information: Information automatically sent by your devices in the course of accessing our products and services.

Log Data

When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your device’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details about your visit.

Additionally, if you encounter certain errors while using the site, we may automatically collect data about the error and the circumstances surrounding its occurrence. This data may include technical details about your device, what you were trying to do when the error happened, and other technical information relating to the problem.

Please be aware that while this information may not be personally identifying by itself, it may be possible to combine it with other data to personally identify individuals.

Personal Information

We may ask for personal information — for example, when you register an account or contact us — which may include one or more of the following:

• Name
• Email
• Home/mailing address

Legitimate Reasons for Processing Your Personal Information

We only collect and use your personal information when we have a legitimate reason for doing so, collecting only what is reasonably necessary to provide our services to you.

Collection and Use of Information

We may collect personal information from you when you do any of the following on our website:

• Register for an account
• Use a mobile device or web browser to access our content
• Contact us via email, social media, or similar technologies
• Mention us on social media

We may collect, hold, use, and disclose information for the following purposes:

• To provide you with our platform's core features and services
• To enable you to customize or personalize your experience on our website
• To deliver products and/or services to you
• To contact and communicate with you
• For analytics, market research, and business development
• For advertising and marketing purposes

Cookies

Petibles.com uses cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart. This information is used to determine when to send cart reminder messages via SMS.

Security of Your Personal Information

When we collect and process personal information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification.

Although we will do our best to protect your personal information, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute data security.

How Long We Keep Your Personal Information

We keep your personal information only for as long as we need to. This time period may depend on the use of your information as outlined in this policy. If your personal information is no longer required, we will delete it or make it anonymous.

Children's Privacy

We do not aim any of our products or services directly at children under the age of 13 and do not knowingly collect personal information about children under 13.

Disclosure of Personal Information to Third Parties

We may disclose personal information to:

• Parent, subsidiary, or affiliate of our company
• Third-party service providers for enabling services, including IT, data storage, analytics, and marketing
• Our employees, contractors, and/or related entities
• Courts, tribunals, and regulatory authorities, as required by law

Your Rights and Controlling Your Personal Information

• Your Choice: You do not have to provide personal information to us, but doing so may affect your use of our website or products.
• Access: You may request details of the personal information we hold about you.
• Correction: If you believe any information we hold is inaccurate or incomplete, please contact us.
• Deletion: You may request the deletion of your personal information, and we will take reasonable steps to delete it.

Business Transfers

If we or our assets are acquired, or if we go out of business or enter bankruptcy, personal information may be included among the assets transferred to any parties who acquire us.

Limits of Our Policy

Our website may link to external sites not operated by us. We have no control over the content and policies of those sites and cannot accept responsibility for their privacy practices.

Changes to This Policy

We may change our privacy policy to reflect updates to our business processes or legal changes. Significant changes will be communicated to you based on your communication preferences.

Additional Disclosures for GDPR Compliance (EU)

• Data Controller / Data Processor: We, Petibles, LLC, are a Data Controller with respect to the personal information you provide.
• Legal Bases for Processing Your Personal Information: We will only collect and use your personal information when we have a legal right to do so.

Contact Us

For any questions or concerns regarding your privacy, you may contact us using the following details:

Privacy Office
legal@petibles.com